Effective date: 1st August 2025
These Rules, Terms, and Conditions ("Terms") apply to all prize competitions ("Competitions") operated by Day One Prizes Ltd ("we", "us", "our"), a company registered in England and Wales with company number 16548906, having its registered office at 49 Discovery House, 15 Susans Road, Eastbourne, East Sussex, BN21 3AG, United Kingdom.
By entering any of our Competitions, you ("you", "your", or "Entrant") confirm that you have read, understood, and agree to be bound by these Terms.
Day One Prizes Ltd competitions are structured as skill-based prize competitions under the Gambling Act 2005, and are not classified as lotteries, raffles, or any form of gambling.
In full compliance with UK legislation, the following measures are implemented to ensure lawful operation and participant clarity: A) All entrants must correctly answer a skill- or knowledge-based question in order to qualify. This ensures that success is determined by skill and not chance. B) A no purchase necessary entry method is always available. Postal entries are treated equally to paid entries and must include the correct answer to the qualifying question. C) Winners are selected at random from all valid and qualifying entries, i.e., those who have successfully met the competition's skill-based criteria.
These provisions ensure that all Day One Prizes Ltd competitions are exempt from regulation as lotteries or raffles and fall entirely within the legal framework of skill-based prize competitions as defined by the Gambling Act 2005.
Competitions are open exclusively to legal residents of the United Kingdom who are 18 years of age or older. Employees, contractors, or agents of Day One Prizes Ltd — as well as members of their immediate families or households — are not eligible to enter any competition.
Each Competition may open at any time, as specified on the relevant competition page. However, all prize draws will take place on the 1st day of the following calendar month, unless otherwise stated.
The opening and closing times for each Competition will be clearly displayed on the competition page. Entries submitted outside of the specified competition period will not be accepted or entered into the draw.
Postal entries must be received by us at least five (5) calendar days before the stated closing date of the Competition. This is to ensure fair administrative processing time. While online entries are processed immediately upon receipt, postal entries require manual handling, and we cannot guarantee inclusion if they arrive late.
We recommend allowing sufficient time for delivery. Late or incomplete postal entries will not be accepted.
To participate in a Day One Prizes competition, all entrants must first answer a multiple-choice, knowledge-based question. Only those who provide the correct answer to the knowledge-based question are eligible to enter the draw.
Entrants may choose the free postal route. To enter by post, please send your full name, email address, telephone number and answer to the skill-based questions currently displayed on the competition page. Your answers must be placed in a sealed envelope addressed to Day One Prizes Ltd, 49 Discovery House, 15 Susans Road, Eastbourne, East Sussex, BN21 3AG, United Kingdom
Postal entries must be received no later than five (5) calendar days before the published closing date of the competition to allow sufficient time for processing. We will confirm receipt and eligibility by email within five working days.
No cash alternatives or substitute prizes are available unless explicitly stated. Prizes are non-transferable and cannot be exchanged, sold, or redeemed for cash. We are not responsible for any changes to prize specifications, availability, or quality as supplied by third-party providers. Any such changes will not entitle entrants to compensation. Prizes must be claimed within 28 days of notification; failure to claim within this period may result in forfeiture of the prize. We reserve the right to substitute any prize with another of equivalent value without prior notice.
You may register up to five (5) qualifying entries per draw. Entrants may enter either online or by post, but not both; if both methods are used, only the online entries will count toward the draw.
Automated entries or bulk submission attempts - defined as more than five (5) entries submitted by the same person, for example by using artificial means (such as bots, scripts, or automation tools) or by circumventing individual entry rules - are strictly prohibited and may result in disqualification. Each entrant is allowed a maximum of five (5) valid entries per draw, per email address. Attempts to exceed this limit or manipulate entry mechanisms in any way may lead to disqualification.
Entries that are incomplete, fraudulent, or do not comply with the competition rules will be deemed invalid.
We reserve the right to disqualify any entrant who attempts to gain an unfair advantage or breaches these entry limits.
All qualifying entries are assigned a unique identifier and compiled into a master list. The winner is selected using a computer-based random number generator under independent supervision.
The entire draw process is recorded and retained for twelve (12) months, and copies of the recording are available upon request.
The provisional winner will be notified by email within three (3) days of the draw. To claim the prize, the winner must respond within thirty (30) days of notification, providing any information reasonably required to arrange delivery or collection. If no response is received within this time, the prize may be forfeited and offered to a reserve winner.
Once confirmed, the prize will be dispatched within fourteen (14) days. We cover UK delivery costs up to £3.00. If the prize is oversized or of high value, any additional delivery charges will be agreed with the winner in advance.
Risk transfers to the winner upon delivery. We will only offer a replacement or refund if the prize arrives damaged and the winner notifies us within 48 hours of receipt.
The winner may be asked to provide their consent for photographs and/or videos to be taken for promotional use. This content may be published on our website and social media channels to help promote future competitions. Participation in promotional activity is entirely optional and will only take place with the winner's explicit consent.
We reserve the right to cancel, suspend, or amend a competition in the event of circumstances beyond our control. These may include, but are not limited to, fraud, technical failures, or changes in applicable laws or regulations. In such cases, any paid entry fees will be refunded in full. Free entries do not carry any right to compensation. We may refuse, void, or disqualify any entry or prize if we reasonably believe there has been a breach of these Terms or of any applicable law. No refunds will be issued where disqualification results from entrant misconduct or an attempt to gain unfair advantage.
We are committed to protecting your personal data. Any information you provide when entering a competition will be processed in accordance with our Privacy Policy. To ensure compliance with legal obligations and to address any potential disputes, entry data will be retained securely for up to three (3) years following the completion of the competition, including prize delivery. Recorded draw footage will be retained for twelve (12) months.
You have the right to exercise your data protection rights at any time by contacting us at hello@dayoneprizes.com. For full details on how we collect, use, and safeguard your information, please refer to our Privacy Policy.
These Terms and any dispute or claim arising out of them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.
We uses third-party services to process payments, including Squareup International Limited ("Square") registered company number 583287. By entering any competition or making any transaction via our website, users acknowledge and agree that Square acts solely as a payment processing provider and is in no way involved in the creation, promotion, management, or outcome of any competition or prize offered by Day One Prizes Ltd. Square does not endorse, sponsor, or administer any part of our service and has no responsibility for the legality, operation, or fulfilment of competitions. As such, Day One Prizes Ltd accepts full legal responsibility for all of its operations and hereby agrees to indemnify and hold harmless Square from any and all claims, liabilities, damages, losses, or disputes arising from or connected to the Company’s activities, including but not limited to participant complaints, prize fulfilment issues, alleged regulatory breaches, or any action brought under contract, tort, or statutory law. This indemnity shall survive the termination of a user’s relationship with Day One Prizes Ltd.
Day One Prizes Ltd conducts competitions that require a degree of skill or knowledge to qualify. A free postal entry route is provided. Winners are selected at random only from qualifying entries.
The online entry fee is charged solely to cover administrative and processing costs. Entry to the prize draw via postal entry is free, and no purchase or payment is necessary to enter or win. Accordingly, these competitions are exempt from regulation as lotteries under the Gambling Act 2005.
Day One Prizes Ltd, 49 Discovery House, 15 Susans Road, Eastbourne, East Sussex, BN21 3AG, United Kingdom
Email: hello@dayoneprizes.com
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